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FAQ


Your Frequently Asked Questions

 

This section is intended to answer your most frequently asked questions.
If you do not find the answer to the question you are asking yourself, do not hesitate to submit your request to us by sending an email.

Frequently asked questions
Purchase by mail, is a return in exchange possible?
Purchase by mail, is a return in exchange possible?

Yes, your guarantee is "satisfied or refunded". If an ordered item does not suit you, you just have to return it to us, you can exchange it at no additional cost or get a refund.
You just need to return the item to us with your copy of the invoice and your request for either an exchange or a refund.

Are there low waist tights to wear with a very low-cut dress?
Are there low waist tights to wear with a very low-cut dress?

There are no specially "low waist" models.

 

What dancers who want to wear fishnet tights with a low-cut dress do is cut the waist elastic of the tights.

Hello, all your shoes on your e-shop are unavailable, if I come to your shop will I have more luck ?
Hello, all your shoes on your e-shop are unavailable, if I come to your shop will I have more luck ?

Our stocks are updated every fifteen minutes and therefore reflect store stocks.

Many models presented are not stored and are only ordered after entering customer orders.

Hello, do you make child boy outfits for latin dance in competition?
Hello, do you make child boy outfits for latin dance in competition?

Yes, absolutely, our workshop makes all types of outfits including for children. For more information, please call us on 0143731969 and ask for our workshop manager Corinne who will give you all the information.

Hello, is it possible to wear your shoes in everyday life? Because I like the aesthetics of these and the resemblance of some with the famous Repetto (too expensive, too fragile ....)!
Hello, is it possible to wear your shoes in everyday life? Because I like the aesthetics of these and the resemblance of some with the famous Repetto (too expensive, too fragile ....)!

Yes indeed it is possible to wear them in city shoes, for this it is necessary to have insoles with greater durability installed by a good shoemaker; the buffalo soles specially adapted for parquet floors would wear on bitumens, concretes ...

 

Hello, is it possible to have a used dress delivered for a rental and then send it back to you by mail?
Hello, is it possible to have a used dress delivered for a rental and then send it back to you by mail?

Hello,

Absolutely possible, please call us on 0143731969 to see this.

Hello, is it possible to come to the store to try on shoes, without making an appointment? Do you have sale prices for local purchases as well?
Hello, is it possible to come to the store to try on shoes, without making an appointment? Do you have sale prices for local purchases as well?

You can come without an appointment.

The items in stock on the site are those we have in store and the prices are the same.

Can I pay for DVDs by check?
Can I pay for DVDs by check?

Regarding orders and according to article 8 of our conditions of sale, you can pay by the following means:

 

Visa or MasterCard bank cards
PayPal
Bank or postal check
Bank transfer

Regulations are made to order. In the case of payment by check, shipment will only be made upon receipt of the check.

Can you make gymnastic lycra outfits?
Can you make gymnastic lycra outfits?

Our tailoring workshop can respond to all your requests, call 0143731969 and ask for Corinne manager to discuss your project with her.

How should I feel in my shoes ?
How should I feel in my shoes ?
How can I wash my competition dress without damaging it?
How can I wash my competition dress without damaging it?

Show dresses and competition dresses are made of precious and delicate materials and often embellished with sequins and / or rhinestones, braids, fringes ... For these reasons, they are indicated "Do not wash".

 

However, it seems essential to wash them regularly because of the sweat that permeates the fabric and can deteriorate the fibers in the long run.

 

To wash the dress it is better to do it yourself, the dyers often do not take care of this kind of delicate work (with some exceptions).

 

as a general rule, it is advisable to wash only the areas most exposed to sweat and to avoid the rest of the dress unless the fabric needs to be "refreshed".

 

The fabric supports the stain remover in a spray or bottle (K2R, scarlet water, Dylon ...) for the dirtiest places otherwise the best is to wash in the bathtub, quickly (do not soak!) With laundry detergent delicate.

 

Decorations / rhinestones / Glue

Please note: The rhinestones and decorations attached to the outfits are often attached with special vinyl fabric glue.

This glue is used because it remains flexible and allows decorations to better "follow" the movement and the deformations that the material undergoes during movements. On the other hand, it has a disadvantage; it rehydrates when in the presence of moisture.

Some advice:

Do not keep the outfits with you when you leave the track, but take them off and let them dry on a hanger.

Do not let the clothes soak during washing, but put them to dry on a hanger as soon as washed

 

Fringes

Caution: The fringes if they are too rubbed can fray. therefore avoid washing them or protect them in a plastic bag when washing the dress.

Colors

The brightly colored dance fabrics can get wet during washing and / or make halos. So wash in cold water and gently.

 

Feathers / Boas

Avoid washing feathers as much as possible; the hairs remaining bonded if they are soaked. You can gently clean them with a damp sponge.

If your boa really needs to be washed, you can after cleaning dry it in the hair dryer so that it regains its volume.

Do you ship overseas?
Do you ship overseas?

Yes, we ship to all French territories.

Is it essential to have special shoes for dancing?
Is it essential to have special shoes for dancing?

For the practice of ballroom dancing, there is no obligation to wear dance shoes, however, dance shoes are designed to provide:

 

 

-Better support
-A greater freedom in the work of the foot, which makes the dance easier
-Better gliding thanks to the buffalo soles

 


It is therefore specially recommended if you are looking for comfort and ease as well as if you want to practice dancing a certain number of hours in a row, to wear dance shoes.

 

Note 1: It is also possible if you want to use a city shoe model with which you want to dance, to put buffalo soles. (see related products below)

 

Note 2: If you do not want to damage your dance shoes, there are also work shoes, for training sessions and rehearsals which if they are less elegant, nevertheless allow the foot to work with less fatigue.

 

For men, see the section: "Men's shoes / Education"

 

For women, see the section: "Women's shoes / Education"

 

For the practice of sports dances, it is essential to practice with competition shoes; even if for training one can wear Sneakers with two soles if one targets a specific work which excludes the work of legs and foot. The footwork is really different when wearing competitive dance shoes or when wearing Sneakers.

 

For Sneakers, see the section: "Sneakers / ..."

 

Note 3: You can wear your competition shoes when training which are no longer presentable because they are too worn. It is always possible to change the buffalo soles to make the shoes last longer.

 

Note 4: For women, you can also dye your shoes in black flesh-colored satin; which will give them a sharper appearance than worn satin. (see section "Accessories for shoes")

I saw dancers brushing the soles of their dance shoes. What is it for? Do you need a special brush?
I saw dancers brushing the soles of their dance shoes. What is it for? Do you need a special brush?

Indeed, the dancers brush Indeed, the dancers regularly brush the soles of their shoes. These soles are special soles for dancing on parquet floors called buffalo soles. They allow both good glide and good grip.

 

Brushing with a card or shoe brush (which has metal bristles that scrape the surface) is to be done regularly to clean the sole; indeed, dust, sand, wax floors ... tend to become embedded in the buffalo sole. This agglomerate, combined with the pressure of the body on the shoe soles, causes the sole to slip and slip more. It is therefore necessary to brush it to remove this agglomerate and find as much as possible the original state of the sole; except obviously if you want to slide more!

 

Gesture: Brush the soles from the center of the sole to the edge.nt regularly the soles of their shoes. These soles are special soles for dancing on parquet floors called buffalo soles. They allow both good glide and good grip.

 

Brushing with a card or shoe brush (which has metal bristles that scrape the surface) is to be done regularly to clean the sole; indeed, dust, sand, wax floors ... tend to become embedded in the buffalo sole. This agglomeration, combined with the pressure of the body on the shoe soles, causes the sole to skate and slip more. It is therefore necessary to brush it to remove this agglomerate and find as much as possible the original state of the sole; except obviously if you want to slide more!

 

Gesture: Brush the soles from the center of the sole to the edge.

I wear 40 in pants and measure 1m80, what is the match in Latin pants, Maurizio model?
I wear 40 in pants and measure 1m80, what is the match in Latin pants, Maurizio model?

The size corresponding to a size 40 is size 39.40, height waist down 118 cm.

If an item does not meet our expectations can there be a refund?
If an item does not meet our expectations can there be a refund?

Yes, the items ordered can be returned to us if they do not suit you for exchange or refund. To do so, return the item (s) concerned with your copy of the invoice, and your request for either an exchange or a refund.

If I order an item with the "Pick up in store" option to try it out, do I have to buy it if it doesn't suit me?
If I order an item with the "Pick up in store" option to try it out, do I have to buy it if it doesn't suit me?

No, no obligation to purchase if the item you want does not suit you.


Select the option "Payment in store on delivery" at step "5-Payment" when entering your order.

If the shoes do not fit me, how is the return organized (at the expense of whom, reimbursement, etc.)?
If the shoes do not fit me, how is the return organized (at the expense of whom, reimbursement, etc.)?

Your guarantee on your orders "satisfied or refunded".

 

If an article does not suit you, you just have to return (at your expense) your article with the copy of your invoice and your request for exchange or refund.

 

In the event of an exchange, we do not charge for a new shipment and we take it at our expense.

In case of refund, we send you the refund of the returned item by check.

My soles are used, can I change them ?
My soles are used, can I change them ?

Yes, if your soles are worn but the shoes are still in a condition to be worn, it is possible to change the soles.

 

 

**inserer liens vers articles semelles**

 

 

Other questions about the replacement buffalo sole:

 

-Are the soles self-adhesive?
-Is it necessary to use a shoemaker for this re-sowing work?
-Is there a special preparation of the original soles before laying and gluing the new ones?

 

Answers:

 

The soles are raw, you can do the installation work yourself if you want to stick the sole over the old one.

 

The procedure to follow is as follows:

 

 

Thoroughly clean the old soleplate by removing dust, grease, wax, dirt ... which may have gotten into the soleplate (you can use a metal pad and a degreaser.
Allow the soleplate to dry after cleaning.
Glue the surfaces to be assembled with contact adhesive (neoprene adhesive)
Let dry slightly, the glue should be dry on contact.
Assemble the surfaces by pressing hard; the ideal is to maintain the pressure for drying.
Let dry 24 hours.
Cut the excess soles with a cutter.
If you want to replace the sole rather than gluing it over the old one, it is best to entrust the work to the shoemaker.

 

 

What are the delivery times ?
What are the delivery times ?

Delivery times depend on the availability of the items and their processing.

When a package is shipped, you receive it within 48 hours in mainland France.

Order processing for items in stock is 1 to 3 business days.

When an item is out of stock, delivery depends on the manufacturers, some have stocks and others do not have them and put them into production as orders are placed. The delivery time that we give in all cases is a range of 1 to 8 weeks. Except in exceptional cases, it is rare that these deadlines are exceeded.

What are the delivery costs for abroad ?
What are the delivery costs for abroad ?

Hello,

Yes we deliver abroad.

The prices are calculated relative to the weight of your order, you can enter it without validating it to know exactly your total.

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